How can we help you?

Find answers, get support, and learn how to make the most of Rent Shield

Documentation

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Video Tutorials

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Live Chat

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Frequently Asked Questions

How does Rent Shield work?

Rent Shield helps Section 8 tenants pay their portion of rent using credit cards or bank accounts. We report on-time payments to Equifax to help build your credit score.

Is there a free plan?

Yes! Our FREE plan includes 3 payments per month with fee protection. Upgrade to PRO for unlimited payments and credit reporting.

How does credit reporting work?

When you make on-time rent payments through Rent Shield, we report them to Equifax. This helps build your credit history and improve your credit score over time.

What payment methods do you accept?

We accept credit cards, debit cards, and bank account transfers (ACH). All payment methods include fee protection to keep costs affordable.

Can property managers use Rent Shield?

Yes! Property managers can use our Enterprise plan to manage multiple tenants, track payments, and automate rent collection with AI-powered tools.

Is my data secure?

Absolutely. We use bank-level encryption and comply with all financial data protection regulations. Your personal and payment information is always secure.

Still need help?

Email Support

Get help via email

support@makkointelligence.com

Phone Support

Call us for immediate assistance

1-800-RENT-SHIELD